Wednesday, 6 June 2012

How do I reedem my free gift voucher?


Gift Vouchers have been designed to utilize the excess unused inventory that all our properties have. These are usually given free to prospective clients who take time out of their busy schedule to learn about Country Club so that they can experience the product and buy it at a later time.
The inventory shown on the gift voucher is not the same as a member's week so if you are a member with a voucher the date and location options that you would get with your member week will be a lot more than the voucher. The best way to get the most of the voucher is to book in advance. The booking of the week is fully online and we do not provide customer support for the same.
The voucher is subject to the terms and conditions that are printed on the voucher.  The voucher is non transferable and is only for families.The resort will not accept any non families.
As of June 2012 the voucher has 3 booking fee (A) One week - INR 4000 (B)  2 or 3 nights weekends - INR 2500 (c) @ or 3 nights weekdays - INR 2200
URL: www.CountryClubWorld.com/voucher
Voucher number and Mobile number provided are needed to make the holiday booking.

What is the Annual Maintainence Charges (AMC) and why do I pay it?

Your Annual Maintainence Charges (AMC) is used to maintain the club/resorts and all its aminities in pristine condition.
One has to pay the AMC every year in order to avail all the facility provided by Country Club.

Can couples or families sign up together with one registration?

No, We ask you to sign up individually. Of course you can use the club together. But signing up seperately gives you the opportunity to specify different interests and it is crucial for the feedback mechanism within the club.

Can we split our holidays?

Yes you can split your holidays as per your convienience.
For example if a member is eligible for 6 Nights/ 7Days holiday per year, member can split the holidays for 2 Nights/ 3 Days each.

I forgot my password, What can I do?

We can send you a new password to the email address you specified when signing up. Please send a mail regarding this on
centralcostumercare@countryclubmail.com/ hydadmin@countryclubmail.com

If I move abroad, how do I continue to avail to this service?

Even if you move abroad we will continue to service your membership. An Annual International Service Fee is applicable.

How early should I make my holiday booking?

You can make your reservations from as early as 6months to as late as1day before your holiday, depending on the type of your membership.
Note: The earlier you book, the better your chances of getting dates and destination of your choice. Please plan well in advance for holidaying during peak seasons like Diwali, New year etc.